Order Processing
All orders of in stock items will process and ship the following business day.
Swimovate USA Domestic Shipping
FREE SHIPPING on orders over $50 in the USA. (US Priority Mail or UPS Ground) We ship via USPS or UPS shipping. You may choose at checkout.You can also select expedited shipping from UPS at checkout. Shipping prices will vary based on the method selected. Please note, FedEx and UPS are no longer offering a guarantee of any of their services, including expedited services, due to the COVID-19 pandemic. The US Postal Service is also experiencing service delays. Swimovate USA will ship orders via the requested service, but is not responsible for delivery times.
Swimovate International Shipping
Shipping outside the USA will have these options with prices at checkout:- Priority Mail International: $29 FLAT RATE (Limited Tracking, 1-6 week Delivery)
- USPS Express: $49 FLAT RATE (Global Tracking 3-5 Day Delivery)
- FedEx International Economy (4-7 Business Days)
USPS Express®
UPS Service Maps:
Transit days are business days.
International Lead Times:
Please note, for the $29 flat rate shipping option, we cannot track it past leaving the US. Lead time varies greatly on each shipment. But here's some feedback lead times we're getting from customers:- Sta Marinha, Portugal - 7 Days
More Shipping Information:
Orders $1500 and over must choose Global Express, to minimize the risk of losing the package (though we've never lost one). But just in case. Please allow additional processing time for payment verification, it usually ships the next business day, may take an additional day or 2, but we take our time to verify credit card information and may need to contact you.
We do not accept returns for international orders, unless the item is defective or we made a mistake on your order. Any international fees for taxes, customs clearance, and importation are the responsibility of the buyer. We do not collect these fees, nor can we manage them on behalf of the buyer.
**Please note: some exceptions apply to the flat rate shipping option, and we reserve the right to charge you over the $29 flat rate. This would only occur in rare circumstances when shipping to particular countries is very high. We won't charge you more without contacting you and getting approval, and it's very rare. This would happen outside of the 190 counties served by Global Express. We haven't had this happen yet.
Swimovate Warranty:
SwimovateUSA.com offers a 1 year warranty. This warranty will cover any faulty mechanical operation of the Swimovate watch. If you experience any inaccurate readings, please make sure that watch is set up for the correct arm you wear it on, and if it continues, contact customer service.